Terms & Conditions
When you join ASOS Premier Delivery Australia by ASOS.com your membership is valid for a 12 month period. You need a registered ASOS customer account to subscribe.
You can cancel your membership by cancelling your order through “My Account” within 15 minutes of ordering it OR within the first calendar month of ordering by contacting Customer Care. A full refund of your membership fee will be given if you have not made any eligible purchases using the ASOS Premier Delivery Australia by ASOS.com service.
Once an eligible purchase has been made your membership cannot be cancelled.
ASOS Premier Delivery Australia by ASOS.com membership is only available for delivery to Australian addresses, and entitles you to free express delivery within 2 business days for metropolitan Sydney/Melbourne/Perth/Brisbane when ordered before 12pm AEST and 3 business days to all other areas. Express orders cannot be delivered to PO boxes.
To return goods you can either book a free same day courier pick up (if booked by 2pm Monday – Friday) or opt for a free Australia Post tracked return via the Portal: www.asos.com/au/returns. Each return raised via the Portal is valid for one parcel only so if you have two parcels from one order to return, then you will need to create two returns via the Portal.
ASOS Premier Delivery Australia by ASOS.com does not apply to purchases made on ASOS Marketplace.
There is no limit on how many times you order.
It is your responsibility to ensure you use ASOS Premier Delivery Australia by ASOS.com in accordance with the terms and conditions. Any breach will result in the termination of your membership and no refund will be given.
ASOS.com reserves the right to accept or refuse membership and to change any terms and conditions at our discretion.
You will be informed of any significant changes to these terms and conditions. All other ASOS.com terms and conditions apply.
ASOS Premier Delivery Australia by ASOS.com is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes.